Privacy Policy & Cookie Policy

Privacy Policy

Papaya BVBA, situated at Berkenlaan 49, 9840 De Pinte, is responsible for the processing of personal data as described in this privacy policy.

Personal data processed by us
Papaya BVBA processes your personal data because you are using our services/products or because you have provided us with said data yourself.
Below you will find a summary of the personal data processed by us:
  1. First name and surname
  2. Address
  3. Telephone number
  4. Email address
  5. IP-address
  6. Location data
  7. Data concerning your activities on our website
  8. Internet browser and device type
Papaya BVBA processes your personal data for the following reasons:
  1. To send a newsletter and/or advertising brochures
  2. To call you or email you in case this is necessary to carry out our services
  3. To inform you about changes to our services and products
Papaya BVBA analyses your behaviour on our website in order to improve the website and to better adjust our range of products and services based on your preferences.
Automated decision making
Papaya BVBA does not use automated decisions whenever these might affect individual persons. This concerns decisions that are made by computer programs or -systems, without any human interaction (such as an employee of Papaya BVBA). Papaya BVBA does not use any such automated decision making systems.

Duration of data conservation

Papaya BVBA only retains your personal data for as long as we specifically require it to realise the goals for which your data was originally collected. We retain data relevant to providing an optimal customer service for a period of up to 2 years. In case a frequent collaboration is established, we retain this information for as long as necessary to correctly carry out our services.

Sharing personal data with third parties

Papaya BVBA relays your personal data to third parties exclusively when it is absolutely necessary for the realization of our agreement with you or to be in accordance with any possible legal obligations.

Viewing, adjusting or deleting data

You have the right to view, adjust or delete your personal data.
Additionally, you have the right to withdraw or object against your potential permission for data processing by Papaya BVBA and you have the right to data transmission. This means that you can file a request to send you (or a different organisation as named by you) a computer file containing your personal data. You can file a request to view, adjust, delete or transmit your personal data or a request to revoke your permission for personal data processing and any potential related complaints to
To ensure that any filed request has been filed by our actual clients, we ask you to also provide us with (a copy of) your proof of identification along with the request. On this copy, please blot out your photograph, MRZ (machine readable zone, the series of numbers at the bottom of the passport), card number and identification number of the national register for the safekeeping of your privacy. We will reply to your request as soon as possible, but always within a timespan of four weeks.
Our website and/or service does not collect data from website visitors below the age of 16, unless they have parental or custodial permission. However, we are not able to verify whether a visitor is at least 16 years of age. We therefore suggest that parents involve themselves in the online activities of their children, in order to prevent the collection of data of children without parental permission. If you are convinced that we collect data of minors without the necessary parental permission, please contact us via and we will promptly delete said data.


How we protect personal data

Papaya BVBA takes the protection of your personal data very seriously and implements fitting measures to counter abuse, loss, invalid access, unwanted publication or invalid adjustments. If you are under the impression that your data is not adequately secured or that there are signs of misuse, please contact our customer service or via

Contact info:

Papaya BVBA
Berkenlaan 49
9840 De Pinte
Telephone number: +32 476 616764

The Data Protection Officer of Papaya BVBA and can be contacted via


Cookie policy

Clarification of the term ‘cookie’

We use cookies on this website. A cookie is a simple small file that is sent with pages of this website and stored by your browser on your hard drive of your computer. The information stored in it can be sent back to our servers the next time you visit us.

Use of cookies by Papaya BVBA

Papaya BVBA uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Papaya BVBA uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behaviour so that we can offer customised content and advertisements. On your first visit to our website, we already informed you about these cookies and asked permission to place them. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

Use of session cookies

Using a session cookie, we can see which parts of the website you have viewed with this visit. This enables us to adapt our service as much as possible to the surfing behaviour of our visitors. These cookies are automatically deleted as soon as your web browser is closed.


Google Analytics

Through our website, a cookie is placed by the U.S. company Google, as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on Google’s behalf. We have allowed Google to use the obtained analytics information for other Google services. The information Google collects is made anonymous as much as possible. We have no influence on this.


Social Media Buttons

Our website includes buttons to “like” web pages or share them on social networks such as Facebook and LinkedIn. These buttons work by means of pieces of code that come from Facebook or LinkedIn itself. If you want to know how these work you can always consult the privacy statement of Facebook and LinkedIn. All data is as anonymous as possible.

Deletion of cookies

Enabling and disabling cookies and their deletion. More information about enabling and disabling and deleting cookies can be found in the instructions and/or by using the Help function of your browser.

Right of access, correction and deletion of personal data

You have the right to request access to and correction or deletion of your data, see our contact page. In order to prevent misuse, we may ask you to identify yourself adequately. When it concerns access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.